DoneDone Classic

An introduction to Public Issues

DoneDone is a great tool for tracking issues within a team. But, it's an even more powerful tool when you can extend it to support your customers. That's where Public Issues come in. Here's a 4-minut…

Creating issues via email

“How do I send and create issues via email?” Well, there’s two ways to create issues via email. You can use the project’s Public Issues email address to send in issues. Public Issues allow anyone, no…

Updating an issue: Comment, status, priority, fixer, tester

Depending on your role on any issue, you'll have the option to change the status, priority, fixer, or tester of an issue. Simply scroll to the bottom of an issue's detail page and navigate to the act…

All Categories

Accounts & Billing

A look at our plans, pricing, payment options and more.

General FAQs

Questions we're often asked about DoneDone

Getting Started

Everything you need to know to get up and running in less than 5 minutes.

Issues & Workflow

How to create, manage, and gain insights into your team's work.

Managing Projects

Features to help make managing DoneDone projects a breeze.

Managing Users

How to manage who has access to projects and features in your account

Mobile

Working with DoneDone on your mobile device

Popular Integrations

Connect to tools like Slack or Github, or build your own with our API

Public Issues

Use DoneDone as your customer support manager with Public Issues

(opens in a new tab)

Top Articles