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The DoneDone API

We offer a RESTful API that allows you to work with DoneDone data for your own applications. All methods from the API use either the GET, POST, PUT, or DELETE verbs and return standard JSON-serialize…

Importing issues with a CSV file

You can import an issue from a CSV file by going to our import site at import.mydonedone.com. The importer allows you to import the title, description, priority, status, fixer, and tester for your is…

Replying to an issue via email

If you are assigned to an issue, you will receive an email each time someone else updates the issue. If you'd like to simply add a comment back to an issue, you can do so by replying to the email. Th…

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Accounts & Billing

A look at our plans, pricing, payment options and more.

General FAQs

Questions we're often asked about DoneDone

Getting Started

Everything you need to know to get up and running in less than 5 minutes.

Issues & Workflow

How to create, manage, and gain insights into your team's work.

Managing Projects

Features to help make managing DoneDone projects a breeze.

Managing Users

How to manage who has access to projects and features in your account

Mobile

Working with DoneDone on your mobile device

Popular Integrations

Connect to tools like Slack or Github, or build your own with our API

Public Issues

Use DoneDone as your customer support manager with Public Issues

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