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Creating a new issue

If you're assigned to at least one project in DoneDone, you can create a new issue. 1 Click the Add Issue icon on the upper-right corner of DoneDone. 2 Choose the project for the issue in the dropdow…

Issue statuses and workflow

A staple of DoneDone is our simple but flexible workflow. Our goal is to help your team get issues from logged to resolution as conveniently as possible. We do this in two ways: Showing you the most…

Importing issues with a CSV file

You can import an issue from a CSV file by going to our import site at import.mydonedone.com. The importer allows you to import the title, description, priority, status, fixer, and tester for your is…

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Accounts & Billing

A look at our plans, pricing, payment options and more.

General FAQs

Questions we're often asked about DoneDone

Getting Started

Everything you need to know to get up and running in less than 5 minutes.

Issues & Workflow

How to create, manage, and gain insights into your team's work.

Managing Projects

Features to help make managing DoneDone projects a breeze.

Managing Users

How to manage who has access to projects and features in your account

Mobile

Working with DoneDone on your mobile device

Popular Integrations

Connect to tools like Slack or Github, or build your own with our API

Public Issues

Use DoneDone as your customer support manager with Public Issues

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