You can configure how outgoing Public Issue emails appear to your customers for a given project. Here's what's configurable: From Name: Assign a custom “from” name when replying to customers. If blan…
We offer a RESTful API that allows you to work with DoneDone data for your own applications. All methods from the API use either the GET, POST, PUT, or DELETE verbs and return standard JSON-serialize…
In DoneDone, we track two different types of email addresses: a profile email address and an account email address. This might seem confusing at first, but this article will clarify things. Your prof…
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Questions we're often asked about DoneDone
Everything you need to know to get up and running in less than 5 minutes.
How to create, manage, and gain insights into your team's work.
Features to help make managing DoneDone projects a breeze.
How to manage who has access to projects and features in your account
Working with DoneDone on your mobile device
Connect to tools like Slack or Github, or build your own with our API
Use DoneDone as your customer support manager with Public Issues
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